Privacy policy

Last updated: 26-12-2025

Atharva Jaipur operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a curated shopping experience. Atharva Jaipur is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, process, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any part of the Services, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

PERSONAL INFORMATION WE COLLECT OR PROCESS

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another individual. It does not include information that is aggregated or de-identified so that it cannot reasonably be linked to you.

Depending on how you interact with the Services and as permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact details such as your name, billing address, shipping address, phone number, and email address
Financial information such as payment method details, transaction details, payment confirmation, and other payment-related information (note: payment card details are processed securely by our payment gateway partners)
Account information such as your login details, preferences, and settings
Transaction information including products viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled, and past transaction history
Communications including information you provide when contacting us for customer support or inquiries
Device information including IP address, browser type, device identifiers, and network information
Usage information including how you browse, interact with, or navigate the Services

SOURCES OF PERSONAL INFORMATION

We may collect personal information from the following sources:

Directly from you, when you create an account, place an order, contact us, or otherwise provide information
Automatically, through your use of the Services, including via cookies and similar technologies
From service providers, when they collect or process information on our behalf
From partners or third parties, where permitted by law

HOW WE USE YOUR PERSONAL INFORMATION

We may use your personal information for the following purposes:

1. Provide, Personalize, and Improve the Services

To process orders, accept payments, arrange shipping, manage returns or exchanges, maintain accounts, remember preferences, enable reviews, and improve the overall shopping experience.

2. Marketing and Advertising

To send promotional communications, updates, or offers via email or other permitted channels, and to display relevant advertisements based on your interactions with our store. You may opt out of marketing communications at any time.

3. Security and Fraud Prevention

To authenticate accounts, secure transactions, detect and prevent fraud or misuse, and protect our customers and business. You are responsible for keeping your account credentials confidential.

4. Communication and Support

To respond to your inquiries, provide customer support, and maintain our relationship with you.

5. Legal and Compliance Purposes

To comply with applicable laws, regulations, legal processes, enforce our policies, or protect our rights and the rights of others.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information in the following circumstances:

With Shopify and service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, analytics, customer support, and IT services
With marketing and advertising partners to provide promotional services and personalized advertising, subject to their privacy policies
When you direct or consent to such disclosure, including for order fulfillment or social media integrations
With affiliates or within our business operations
In connection with a business transaction, legal obligation, or to protect our rights, users, or Services

RELATIONSHIP WITH SHOPIFY

Our store is hosted on Shopify. Shopify collects and processes personal information to provide and improve the Services. Information submitted through our store may be shared with Shopify and its partners, which may be located outside your country of residence.

Shopify may use personal information to provide enhanced features such as personalized advertising across different merchants. In such cases, Shopify is responsible for processing your personal information and responding to related rights requests.

To learn more, please review the Shopify Consumer Privacy Policy at:
https://privacy.shopify.com/en

THIRD-PARTY WEBSITES AND LINKS

Our Services may include links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of such third-party sites. We encourage you to review their policies before sharing any information.

CHILDREN’S DATA

The Services are not intended for use by children. We do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided personal information to us, please contact us so we can delete it.

SECURITY AND RETENTION

We use reasonable safeguards to protect your personal information; however, no system is completely secure. Information transmitted online may not be fully secure.

We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

YOUR RIGHTS AND CHOICES

Depending on your location, you may have the right to:

Access personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Request a copy or transfer of your personal information
Opt out of marketing communications

You may exercise these rights by contacting us using the details below. We may verify your identity before processing requests, as permitted by law.

COMPLAINTS

If you have concerns about how we process your personal information, please contact us. Depending on your jurisdiction, you may also have the right to lodge a complaint with a data protection authority.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Updates will be posted on this page with a revised “Last updated” date.